Back to Nodes

Creatio

Last updated Jun 19, 2026

Connect n8n to Creatio CRM platform. Create, read, update, and delete records in any Creatio entity with dynamic field selection and OData filtering.

41 Weekly Downloads
578 Monthly Downloads

Included Nodes

Creatio

Description

Creatio Node

This node allows you connect N8N to Creatio, the popular Agentic Nocode Platform with an excellent CRM.

Table of Contents

  • Installation
  • Features
  • Usage
  • Authentication
  • Resources
  • License
  • Installation

    Follow the installation guide in the n8n community nodes documentation.

    Features

  • Connect n8n to your Creatio instance
  • Create, read, update, and delete records in any Creatio entity
  • Upload and download file attachments
  • Select entities and fields dynamically
  • Execute custom methods on Creatio models
  • Store and manage multiple Creatio credentials
  • Usage

    #### Resource & Operation (node version 2+)

    New Creatio nodes follow n8n’s conventional Resource → Operation structure. The stable parameter names are resource and operation:

    | Resource | Operation (operation value) | Equivalent in v1 |
    | — | — | — |
    | record | get / create / update / delete | GET / POST / PATCH / DELETE |
    | file | upload / download | UPLOAD / DOWNLOAD |
    | schema | getFields / listTables | METADATA / TABLES |

    All other parameter names (subpath, id, fields, select, top, filter, expand, useBody, body, appendRequest, the file parameters, etc.) are unchanged and stable, so programmatic edits that set parameters. by node id are predictable.

    Backward compatibility: workflows created before v2 are stored at typeVersion: 1 and keep the flat uppercase operation values (GET, POST, PATCH, …). They continue to execute unchanged — the node maps both shapes to the same internal handlers. You do not need to migrate existing workflows.

    The operation descriptions below use the v1 names; the v2 mapping is in the table above.

    #### GET

  • Choose your Creatio subPath and target fields from the dropdown menus or add manually using an Expression
  • Use the optional Filter, Top and Expand filters
  • #### POST

  • Choose your Creatio subPath from the dropdown menu or add manually using an Expression
  • Enter JSON with the data you want to add
  • #### PATCH

  • Choose your Creatio subPath from the dropdown menu or add manually using an Expression
  • Enter ID of record to update
  • Enter JSON with the data you want to update
  • #### DELETE

  • Choose your Creatio subPath from the dropdown menu or add manually using an Expression
  • Enter ID of record to delete
  • #### Upload File

  • Set the Input Binary Field that holds the file (default data)
  • Set the Entity Schema Name (the file entity, e.g. ContactFile, AccountFile or SysFile)
  • Set Parent Column Name / Parent Column Value to link the file to its parent record (e.g. Contact and the contact’s GUID)
  • A new file ID GUID is generated automatically; override it (or the file name, MIME type, and AdditionalParams) under Options if needed
  • Uploads in a single request — suitable for files up to ~30 MB. Larger files would require chunked upload (not yet supported)
  • #### Download File

  • Set the Entity Schema Name and the File ID (GUID of the file record)
  • The file is written to the binary output field set in Put Output File in Field (default data)
  • Example use cases:

  • Add new leads or contacts automatically
  • Sync data between Creatio and other platforms
  • Update records based on external triggers
  • Retrieve and process Creatio data for reporting or AI agents
  • Authentication

    Authentication is required. Store your Creatio API credentials securely in n8n before using the node.
    It is possible that the selected user is not allowed to delete records.

    Using this node as an AI Agent tool

    This node is exposed to the n8n AI Agent (usableAsTool). To make community nodes available as Agent tools, the n8n instance must be started with:

    N8NCOMMUNITYPACKAGESALLOWTOOL_USAGE=true
    

    This is a deployment setting on the n8n host (it cannot be configured from inside the package).

    OAuth2 (recommended)

    Set Authentication to OAuth2 and create a Creatio OAuth2 API credential:

  • Creatio URL — your instance base URL, e.g. https://your-instance.creatio.com
  • Access Token URL — the Identity Service token endpoint, e.g. https://your-instance-is.creatio.com/connect/token
  • Client ID / Client Secret — from the OAuth client registered in Creatio
  • n8n fetches and refreshes the access token automatically. Legacy username/password authentication remains available by setting Authentication to Username & Password.

    Moving workflows between environments

    n8n stores a credential reference on each node as an { id, name } pair (e.g. creatioOAuth2Api: { id: "37", name: "Creatio (prod)" }). The id is environment-specific, so a workflow exported from one n8n instance points at a credential id that does not exist on another.

    To push a workflow between environments without hand-editing ids:

  • Match by name. Create the Creatio credential with the same display name in each environment. When you import a workflow whose credential id is unknown, n8n resolves it by name if a credential of the same type and name exists.
  • The node does not hard-code any credential id; it only references the two credential types (creatioOAuth2Api, creatioApi). The id lives in the workflow JSON, not in the node.
  • When updating a workflow via the public API, send the credential block as { id, name } for the target environment’s credential.
  • Behavioral notes

  • Empty (zero-row) GET results return 0 items. A list GET that matches no rows outputs an empty array, not a {} placeholder. If you enable the node’s Always Output Data setting, n8n core (not this node) re-adds a single empty item — that is the defined purpose of that setting and cannot be overridden from inside the node. For a truly empty downstream branch, leave Always Output Data off, or guard downstream on a real field (e.g. Id).
  • PATCH sends explicit empty strings. A field with an empty value (fieldValue: '') is sent in the PATCH body and clears the column. Only fields that are genuinely not provided (undefined) are skipped. You no longer need to send a single space ' ' to clear a text column.
  • Input

    The node accepts:

  • Storing credentials
  • Creatio Tenant selection
  • Creatio Entity selection
  • Creatio model method execution body parameters
  • Output

  • Output from Creatio
  • Authentication

    All fields required

    Resources

  • n8n community nodes documentation
  • Releasing

    Releases are published to npm automatically by GitHub Actions with build provenance. No npm token is stored in the repository — publishing uses npm’s OIDC Trusted Publisher mechanism.

    One-time setup (maintainer)

    1. On npmjs.com, open the n8n-nodes-creatio package → SettingsTrusted Publishers.
    2. Add a GitHub Actions publisher pointing at this repository and the workflow file .github/workflows/publish.yml (branch/environment left blank).
    3. Ensure GitHub Actions is enabled for the repository.

    Cutting a release

    npm version patch        # or: minor / major — bumps package.json, commits, creates a vX.Y.Z tag
    git push --follow-tags   # pushes the commit and the tag
    

    Pushing the vX.Y.Z tag triggers .github/workflows/publish.yml, which builds and runs npm publish --provenance --access public. The published package includes a signed provenance statement.

    > Note: the publish workflow triggers on tags matching v..*, which is the tag format npm version creates by default. If you change npm version‘s tag prefix, update the trigger in publish.yml to match.

    License

    This project is licensed under the Business Source License 1.1.

  • ✅ Free for personal, educational, and non-commercial use.
  • 💼 Commercial use (including providing services, SaaS, or selling products that substantially derive value from this software) requires a separate license agreement with Architechts NV.

For questions or licensing inquiries, please contact: finance@architechts.nl