Description

n8n-nodes-oops

n8n community node for OOps — the N2 ITSM suite on Odoo (formerly “ITSM Suite” internally). Provides typed nodes for Service Requests, Tasks and Approvals, talking JSON-RPC to your Odoo instance.

Prerequisites

• An Odoo 19 instance with OOps installed (modules itsmrequest, itsmrequestapproval, itsmrequest_task and dependencies).
• A dedicated Odoo user (recommended name: n8n-service) added to the ITSM Fulfiller group.
• An API key generated for that user (Odoo: Settings → Users → user → Account Security → New API Key).

Installation

In your n8n instance:

1. Go to Settings → Community Nodes
2. Click Install and enter n8n-nodes-oops
3. Reload — the OOps node now appears in the actions panel.

Configuration

Create a credential of type OOps API with:

| Field | Example |
|—|—|
| Odoo URL | https://your-instance.odoo.com |
| Database | your-db-name |
| Username | n8n-service@example.com |
| API Key | (pasted from Odoo) |

The credential’s Test button performs a common.authenticate call against your instance.

Resources

Service Request

| Operation | Odoo target | Notes |
|—|—|—|
| Create | itsm.request.create | Requires a catalog item ID. |

Task

| Operation | Odoo target | Notes |
|—|—|—|
| Create | itsm.request.task.create | Same-sequence tasks run in parallel; different sequences cascade. |

Approval

| Operation | Odoo target | Notes |
|—|—|—|
| Ask | itsm.request.approval.create | Seeds a pending approval record. The approver then decides via the OOps backend or portal. |

Roadmap (v0.2)

• Service Request: Update, Get, Get many, Comment in chatter, Cancel, Mark as done, Approve external, Reject external
• Task: Update, Get, Get many, Start, Mark as done
• Approval: Approve, Reject, Get many
• Resource picker (resourceLocator) for requestid, approverid, etc., so users don’t have to remember numeric IDs

Development

npm install
npm run dev        # n8n dev server with hot-reload
npm run build      # production build to dist/
npm run lint       # eslint
npm run lint:fix   # eslint --fix

License

MIT