Description

n8n-nodes-whatsplaid

This is an n8n community node. It lets you use the Whatsplaid API in n8n workflows.

Whatsplaid is a WhatsApp conversation platform for customer service, qualification, and sales automation.
The node respects the capabilities available in each account instead of assuming that every operation is enabled.

n8n is a fair-code licensed workflow automation platform.

Installation
Operations
Credentials
Compatibility
Usage
Resources
Version history

Installation

Follow the installation guide in the n8n community nodes documentation.

Operations

Account

• Get Capabilities
• Get Modules
• Get Store
• Inspect Data Source

AI Agent

• Get or update the editable company prompt
• Get or change the AI agent state for a conversation

Contacts

• Create or update a contact
• Get or list contacts
• Add or remove tags
• Update custom fields

Conversations and Messages

• List conversations initiated by contacts
• List conversation messages
• Send a text reply while the WhatsApp service window is open

Human Handoff and Tickets

• Request human handoff
• List and inspect human-service tickets
• Close a ticket

Products and Orders

• Search or retrieve products through the configured data source
• Search or retrieve orders through the configured data source

Credentials

Create a Whatsplaid API credential and enter the access token issued for your company. The token is sent
as a Bearer token and is stored by n8n as a password field.

The credential test calls GET /v1/capabilities. A successful test confirms both authentication and access
to the public API.

Compatibility

This package is built with the official n8n-node tool and validated through GitHub Actions with Node.js 24.

Usage

Start with Account > Get Capabilities. Its response reports whether contacts, replies, conversations,
handoff, products, orders, and other resources are available for the connected company. A workflow should
check these capabilities rather than infer access from the presence of the node.

Whatsplaid can only send a message as a reply to a conversation already initiated by the contact and while
the applicable WhatsApp service window is open. The node will not provide proactive messaging operations.

Resources

• n8n community nodes documentation
• Whatsplaid

Version history

• 0.2.5: Standard n8n list pagination and optional-field collections.
• 0.2.4: Correct n8n codex identifier and npm provenance publication.
• 0.2.3: Codex identifier correction superseded by 0.2.4.
• 0.2.2: Public support email for Creator Portal verification.
• 0.2.1: GitHub Actions trusted publishing with npm provenance.
• 0.2.0: Coverage of all actionable resources in Whatsplaid API 1.5.0.
• 0.1.0: Initial development version with credentials, capability discovery, and store information.